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Intelligent Operation Center

GUTS IOC: Beyond Security Systems, Intelligent Protection

Security systems are a vital first line of defense, but true peace of mind comes from knowing threats are identified and neutralized instantly.

GUTS IOC goes beyond, delivering proactive monitoring and intelligent threat detection that keeps your people, property, and assets safe 24/7.

Why Chooses GUTS IOC?

In order to manage the security system according to the requirements and objectives. To achieve speed and maximum efficiency the main service process is as follows:

Elevating operational efficiency through real-time security monitoring solutions

Our real-time monitoring solutions offer a robust and cost-effective security layer for your facilities. We provide continuous surveillance, perimeter defense, and instant incident response capabilities to mitigate risks like theft, vandalism, and unauthorized access. GUTS IOC's advanced technologies and 24/7 support ensure a proactive security posture, allowing you to focus on core business operations.

Uninterrupted protection, 24/7

With GUTS IOC, your peace of mind is guaranteed every second of every day. Our remote monitoring seamlessly integrates with your security systems, providing uninterrupted coverage round-the-clock, 365 days a year, safeguarding your premises against potential threats.

Swift incident response with SLA agreement

Rest assured, incidents are met with swift and decisive action under our service level agreement (SLA). Our highly trained monitoring professionals are equipped to detect and respond to alerts promptly, ensuring any security breaches are addressed with utmost urgency.

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Our remote monitoring centers are fully staffed 24 hours a day, 7 days a week, 365 a year.
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More than 50,000 incidents management per year.
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We are trusted by over 500 clients as a security monitoring and incident response center.
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Achieving a service level agreement compliance rate of over 98.5%

Patrol Monitoring Solution

Empowering security guards, ensuring peace of mind

At GUTS IOC, we understand the critical role security guards play in maintaining the safety and security of your premises. That's why we've developed a cutting-edge patrol monitoring solution, designed to optimize their efficiency and enhance your overall security measures.

How it works

Seamless Integration: Our patrol monitoring solution seamlessly integrates into our comprehensive GUTS IOC platform, providing real-time visibility into security guard activities.

Report an Emergency: Security personnel can immediately press the request for help button on the GUTS IOC application. The system will automatically notify the GUTS IOC center. Within seconds, an expert GUTS IOC officer will contact them face-to-face via video call system to security personnel on site to ask for details about the incident.

Guided Tasks: The application provides step-by-step guidance on each scan point, ensuring guards perform the required tasks efficiently and effectively.

Automated Alerts: Should a security guard fail to complete their patrol within the specified time frame, GUTS IOC generates automated alerts, notifying our monitoring team in real-time.

Proactive Response: Our monitoring professionals swiftly follow up on alerts, reaching out to the guard to ascertain the reason for the delay. In the event of no response, GUTS IOC initiates dispatching support to the site, ensuring prompt intervention in case of emergencies.

Proactive Threat Verification

Stay ahead of potential threats with advanced monitoring solutions

We understand the importance of staying one step ahead of potential security threats. That's why we're proud to introduce our proactive threat verification service, designed to provide comprehensive monitoring and early detection of unusual behaviors that may indicate a security risk.

Key features

Perimeter Protection: Our advanced monitoring technology includes perimeter protection capabilities, allowing us to detect and alert you to any unauthorized entry attempts or suspicious activity along your property's perimeter.

Visitor Management Integration: By integrating with visitor management systems, we can screen and identify individuals or vehicles on a blacklist, providing immediate alerts if any unauthorized or suspicious entities are detected.

Behavior Analysis: Our proactive threat detection service goes beyond traditional methods by utilizing sophisticated behavior analysis algorithms to identify patterns and anomalies that may indicate a potential security threat.

Real-time Alerts: Receive real-time alerts and notifications whenever our system detects any unusual behavior or potential security risks, allowing you to take immediate action to mitigate the threat.

Fire Verification and Evacuation Support

Ensuring swift response and comprehensive protection

At GUTS IOC, we prioritize the safety and security of your premises, especially in the event of a fire emergency. Our services designed to provide proactive monitoring and rapid response, minimizing the impact of fire incidents and safeguarding lives and property.

Real-time Monitoring: GUTS IOC's advanced monitoring technology continuously tracks fire alarm systems, promptly detecting any signs of fire or smoke.

Video Verification: Our integrated video surveillance system provides visual confirmation of the fire event, allowing our monitoring team to assess the situation accurately and relay vital information to on-site fire fighters or security staff.

Evacuation Support: In the event of a confirmed fire, GUTS IOC offers evacuation support by providing guidance and instructions to on-site fire fighters or security staff, facilitating a swift and orderly evacuation process.

Our solutions seamlessly integrate with your existing GUTS IOC, providing a central hub for managing all aspects of your facility's safety and security. This integration offers several benefits

Real-time Incident Response: In the event of an emergency, GUTS IOC receives real-time alerts from fire alarms, security systems, and other safety sensors. This allows for a faster and more coordinated response from emergency personnel.

Improved Situational Awareness: GUTS IOC provides a centralized view of your entire facility, allowing staff to see where emergencies are happening and track the progress of response efforts.

Enhanced Communication: GUTS IOC can be used to communicate with employees and emergency personnel during an emergency, ensuring everyone has the information they need to stay safe.

Health Check & Maintenance Services

Ensuring operational continuity and system reliability

At GUTS IOC, we recognize the critical importance of maintaining the health and functionality of your systems and equipment. Our health check & maintenance services are meticulously designed to provide proactive monitoring and timely maintenance, ensuring your operations run smoothly without disruptions.

Continuous Monitoring: Our advanced monitoring systems keep a vigilant eye on your systems around the clock, detecting any anomalies or potential issues as soon as they arise.

Real-time Alerts: Receive instant notifications whenever a system or equipment failure is detected, allowing for immediate action to be taken to address the issue.

Remote Support: Our dedicated staff provides remote support to diagnose and troubleshoot problems, minimizing downtime and restoring operations swiftly.

On-site Services: In cases where remote support is insufficient, our technician staff is dispatched to your location to perform on-site maintenance and repairs, in accordance with our Service Level Agreement (SLA).

Instant Anomaly Detection: Our system continuously monitors your security system, including CCTV cameras, NVRs, hard disks, and network connections. We identify issues like offline cameras, disk errors, and abnormal temperature readings in real-time, like:



  • CCTV Offline: Cameras not connected to the network, unable to send footage.

  • NVR Offline: The central recording device is down, potentially due to power outages, hardware malfunctions, or intentional disconnects.

  • Hard Disk Error: Issues with the storage drive, jeopardizing the recording and retrieval of crucial footage.

  • No Hard Disk: Missing storage in the NVR, leading to complete loss of recording capabilities.

  • Abnormal Hard Disk Temperature: Overheating can damage the drive and stored footage, requiring immediate attention.


Detailed Information and Insights: Each alert comes with clear details about the issue, its potential impact, and recommended actions. Gain valuable insights into your system's health and pinpoint weaknesses to address.

Peace of Mind and Reduced Risk: With proactive monitoring and prompt response, you can minimize security vulnerabilities and enjoy the peace of mind knowing your system is operating effectively.

Cost-Effective Solution: Eliminate the need for expensive, dedicated monitoring services. Our integrated health check system offers superior value and comprehensive security at an affordable price.

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